Yes, go to "Your Account" and select "My Settings". Here you can change or update your personal information and preferences.

Please note: You will not be able to update your email address. To do this, you will need to email auctions@bidnetauctions.com from your new email address and request and update, please include your username and previously linked email address so that we can locate your account as quickly as possible.

When creating a Bidnet account you will need to activate your account to confirm the email address you have entered is correct. To do this, you will be sent an activation email containing a link. Please click on the link within this email to confirm you have received it.

If you do not activate an account you will not be able to log in to the website.  If you are experiencing problems activating your account, please contact us.

Don’t panic in the event details are forgotten. Proceed to the 'Login' section of the site and select 'Forgotten Username or Password?' from here you can enter the email address that you registered with. Once the email address has been entered  you will receive an email containing your username and a link enabling you to reset your password.

If you forget your password and are no longer using the email address linked to your account, email us at auctions@bidnetauctions.com and include your old email address for us to update the records.

If you have forgotten your username, click the ''Forgotten your username or password?'' link from the login page. Enter the email address you signed up with and click "Email Me” an Email will be sent informing you of your username.

Please note: Occasionally, the automated emails we despatch can be identified as junk mail. This is beyond our control and we recommend that if you do not receive your email shortly, check your Junk/ Spam Mail folder.

We’re sorry to hear that you're having issues.

A possible, quick fix relates to your internet browser. Our website does not support early versions of Microsoft Internet Explorer or early versions of Mozilla Firefox. If you are using one of these, you'll still be able to view the auctions but, the bidding system might not be working correctly.

Just click on one of the following links below to update your browser.

● Click here to update your Chrome browser
● Click here to update your Internet Explorer browser
● Click here to update your Firefox browser

If the browser isn’t the issue, it could be that your JavaScript is turned off. You can turn this on by going to the tools menu on your browser.

Please note: Please check that your cookies aren’t turned off, our site needs these to be accepted to work!