Payment Help

Before contacting us with queries surround payments, please read our FAQ section below.

Please read and understand our full terms and conditions before registering to bid.

Click for our full T&C's

How can I pay for my items?

Paying for your items couldn’t be easier. We accept bank transfers for any sale, all payment information can be found on your invoice.  

Please note: Unfortunately, we DO NOT accept any other methods of payment such as cheques, credit cards. Deposit will only be used if you fail to pay within the required time.

Payment

Once the auction or item has closed and if you have been successful in your bidding you will be notified by email.

Payment for items won is due immediately, your invoices are available online in the 'My Invoices and Payments' section.

 

Payment methods we accept for UK sales are:

-Bank Transfer

-Debit Card (for deposit only)

 Please note: To avoid complications, please check bank details you have received with us in case payment details have been subject to fraud or scam.

 For transaction outside UK and Ireland we require invoices to be paid via wire/bank transfer.

 Please note: We DO NOT accept credit cards or cheques.

*Cleared funds must be received for all goods purchased prior to any goods being released.

Do I pay sales tax, or Bidnet local taxes?

That depends. Sales tax is payable at the prevailing rate on all goods purchased.

For sales made out of the UK, VAT is charged on the hammer price, the buyer’s premium and any additional charges.

Please note: If the goods leave the UK, the VAT can be refunded on the hammer price, this can only be accomplished if proof of export is provided to enable us to look into this for you.

Payment of sales tax

Sales tax is payable at the prevailing rate on all goods purchased.

For sales made out of the UK, VAT is charged on both the hammer price and buyers premium. If goods are subsequently removed or exported out of the UK, VAT can be refunded on the hammer price providing sufficient proof of export is supplied to Bidnet Auctions.

Please note: The refund of VAT only applies to goods that have left the UK within three months of the auction date.

I’ve paid my invoices; How do I collect my items?

Our staff are on-site to supervise and control removals only.

Please note: Staff are not permitted to move equipment or assist with the removal in any way. Bidnet Auctions, thanks you for your cooperation in helping to keep yourself and others safe while on-site and for aiding us in the timely removal of goods from the site.

If you are planning to use a Courier Service or Pallet Line to collect your goods / lots - Please forward our Full Terms & Conditions to them.

Please note: Couriers must be able to: Prepare / Disconnect / Handle / Remove / Box / Palletize / Lift / Load items from the auction site - Your Cooperation with this will save you time & cost.

Please note:

-Access will only be granted to buyers and their contractors/agents once the account has been settled IN FULL by way of cleared funds.

-Access may be declined if the collection is not booked in with the Site Manager (you will find their details on your invoice).

-Full information can be found in the sale information section of the sale.

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